Shipping, Local Delivery and Pick up

At PMHobbycraft.ca, it is our priority to deliver your order in the quickest and most efficient way possible. Your location, and the shipping carrier that you choose, will determine how quickly you receive your order. At any time throughout your order process, please feel free to contact us.

Local Delivery

We are pleased to announce a Local delivery service which covers most of the highly populated areas of Alberta. There are no Oversized Surcharges (except for Grills & BBQs) for the following areas.
Delivery Areas and their Costs:

Within City/Town Limits of...

Calgary
Airdrie
Chestermere
Cochrane
Okotoks

Cost: $10.00 Flat Rate
(or Free for orders over $69.00 before Tax)

Delivery Frequency*: Weekdays (Mon, Tue, Wed, Thu, Fri,)
Order Deadline: Order before 12 - Noon for Same Day delivery

Within City/Town Limits of...

Red Deer
Edmonton

Cost: $25 Flat Rate
Delivery Frequency*: Weekly on Wednesdays
Order Deadline: Monday by End of day

Other areas along the QE2 Corridor are available at additional cost. Please call us for a quote.

Within City/Town Limits of...

Banff
Canmore

Cost: $25 Flat Rate
Delivery Frequency*: Weekly on Tuesday
Order Deadline: Monday Before 12 - Noon

Other

If you are located outside of these delivery areas and still reside in Alberta, Please Call us for a Quote!

If you are located outside of these delivery areas and still reside in Alberta, Please Call us for a Quote!
*Note: Public and Statutory holidays may have an impact on Delivery Frequency
PM Hobbycraft is not responsible for lost or stolen items left unattended after delivery.

Order Pickup

Please allow 24 hours before picking up your order (Or call ahead to make sure your order is ready)

Orders may be picked up at our store location during our regular business hours.

** Photo ID is required for all Pickup transactions and must match full name and address on order.**
(Third party pickups will not be allowed.)

Shipping

A Note on the Base Shipping Charge: We do our best to have a fair, and consistent base shipping rate. However, many of our products are oversized, or overweight, and in such a case, additional shipping charges will apply and we will contact you with a quote. We only charge what the carrier charges us.

STANDARD SHIPPING

PM Hobbycraft uses FreightCom to ship your order in the best way possible. This may be by CanPar, Fed-ex, Purolator, UPS, Canada Post or other carriers. All orders are processed between the hours of 10am-5:30pm Monday though Friday (Public Holidays may affect these hours)

 

SHIPPING CHARGES FOR OUT OF PROVINCE OR INTERNATIONAL ORDERS
All International orders pass through customs and may be subject to import duties, taxes and customs processing fees. A customs invoice will arrive with your parcel or may follow at a later time. Recipients are responsible for paying all additional fees.
Many out of province shipments exceed the basic shipping charge, therefore, additional shipping charges will likely apply.
*Important Note: Due to International Trade Agreements, there may be some international destinations that we will be unable to ship to. If this is the case we will notify you by email of the restriction and automatically cancel and refund your order.